Telemedicine Standard Operating Procedure

This SOP outlines minimum standards for telemedicine consultations conducted via the
South Afri-Can platform.

  1. Scope
    Applies to all medical practitioners providing telemedicine services via the Platform.
  2. Consultation Standards
  • Verify patient identity.
  • Obtain informed consent.
  • Maintain adequate medical records.
  • Determine suitability for telemedicine.
  1. Prescribing Standards
  • Prescribe only where clinically appropriate.
  • Consider in-person referral where required.
  • Cannabis prescriptions must comply with Section 21 where applicable.
  1. Record Keeping
  • Maintain accurate and complete records.
  • Records must be stored securely and retained per legal requirements.